Due to some essential maintenance needing to be carried out between 22:30 GMT on Wednesday 17th September and 05:00 GMT on Thursday 18th September 2025, whilst we will aim to keep impact to a minimum, you may experience some issues either using your card, checking your balance, or trying to top up during this period, if you do experience any issues, please try again after 06:00 GMT.
We apologise in advance for any inconvenience this may cause.
If you need help logging in, please call us on 0344 846 8063. (Mon to Fri 9am - 5:30pm)