Forgotten Details

Forgotten Usercode

Please enter your details below to retrieve your Usercode.
We will then send your details to your registered email address.

Email *

This must match your email address we already have on the system.

Date of Birth (dd/mm/yyyy) *

This must match your Date of Birth we already have on the system.

Forgotten Password

Please enter your details below to reset your UserCode.
We will then send details to your registered email address on how to reset your password.

Email *

This must match your email address we already have on the system.

Date of Birth (dd/mm/yyyy) *

This must match your Date of Birth we already have on the system.

Privacy | Contact us

This card is issued by PrePay Technologies Ltd pursuant to license by MasterCard International Incorporated. This card is an electronic money product. The electronic money associated with this card is provided by PrePay Technologies Ltd, a company regulated by the Financial Conduct Authority (FRN 900010) for the issuance of electronic money. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated.